Showing posts with label honesty. Show all posts
Showing posts with label honesty. Show all posts
Keeping secrets

Keeping secrets

Everyone keeps secrets - like how much I weigh. That is known to me, the scale, and my doctor's office. Its no one's business but mine and, truth be told, I really do not like the number but that's another story. There are other instances where keeping secrets is okay. Like a secret family recipe. Or a medical history.

These secrets are just information we want to keep private for whatever reason. It is fine that they are kept private and not shared indiscriminately.

Then there is the issue of secrets vs. transparency. This is when secrets are kept between groups where they should not be. Transparency is important between groups so that honesty leads and there can be understanding and appreciation of the other side. Without transparency, dishonesty can be suspected and with suspicion comes distrust. Which leads to bias and anger.

A big area where there is no transparency is in drug pricing. The pharmaceutical industry has a problem with this. Yesterday (was it yesterday or the day before?) I blogged about that 'gentleman' who jacked up the pricing of an existing drug for no given reason.

And for an industry already struggling with an image problem over the rising costs of prescription drugs, companies are going to have a hard time distancing themselves from one of the most controversial men in America.

The reason is a lack of transparency. Drug makers do not really want to explain how medicines are priced and, as a result, they have adopted an air of secrecy in which one cowboy can create havoc for an entire industry.

“The [Shkreli] episode is really an extreme manifestation of an attitude that has taken over the industry,” said Bernard Munos, a former corporate strategy adviser at Eli Lilly who is now a senior fellow at FasterCures, a medical research think tank. Most drug companies “are not raising prices by 5,000 percent, but large prices will leave patients with the same impression.”

It’s certainly true that funding drug discovery is expensive. The latest estimate of what it costs to get a drug out the door is, on average, $2.6 billion, according to a 2014 Tufts University report that was funded in part by industry.

Yet pharma leaders have done a poor job of explaining how the cost of R&D translates into a need for climbing prices or the sky-high sticker prices that are commonly set for new medicines from the get-go. Rather than opening their books, drug makers continually repeat the refrain about increasing development costs, and they avoid any candid discussions about cost that may invite more interest in setting price controls.

This is not a good thing. We need transparency to prevent more 'greed based' actions. Honesty and its partner transparency should rule. Secrecy and suspicion should be
An ethical dilemma

An ethical dilemma

I am an honest person. I hate coercement. I am feeling pressured to do something that I believe is wrong.

Here is the dilemma. I ordered a gift for my nephew on Amazon from an Amazon market place seller. It arrived broken - wires were not connected  - not that it was smashed in transit. My brother tried to fix it. My nephew really liked it. They gave it back to me.

I was asked by Amazon to review my order and I gave it one star and said I was returning it because it didn't work.

I filed a claim with the seller who didn't respond in the three to five days or whatever time frame Amazon specifies. So I upgraded it to a complaint at Amazon where I received a quick reply and a promise to refund my money if I don't hear from the seller.

Yesterday when I came home from work I had an email telling me to modify my rating. Then I received a phone call telling me once I modify my rating they will give me a refund and I do not need to return the product. However they cannot issue a refund while feedback is present. And they did not leave their name.

So they want me to remove the negative rating and will issue me a refund. That way they get to keep a clean record with Amazon - which is important fro sellers because no one wants to buy products from a seller with unresolved issues.

I could just  take a refund from Amazon and ignore them. I could change my review (which I prefer not to do) and get the refund.

What would you do? The honest route is for the seller give me labels to ship back the product and then to issue me a refund.