I got fired by my eye doctor

I consider myself a proactive and vocal patient. With my health I see so many doctors and spend a lot of time trying to make sure everyone is on the same page. They all need to be aware of my ailments, medications, and allergies. I have so many ailments that I often present issues to all my doctors they do not see every day. My medical care is important to me and I want a medical team which cares about me.

I have never been a huge fan of my eye doctor. I started going to them because of convenience. I have never felt they had the patient's interest in mind, they were really out for the money. At every visit I felt like I was part of a cattle call.

When you arrive, you stand in line and are greeted by one of four receptionists. They are okay not great. Never very social and treat you as just another number. Then you go sit in the big waiting room, unless you are there for contacts which has a different waiting room or for the other doctor who is on the first floor. Then you sit and wait to be called. No one talks. Every one sits there quietly. Its not fun. And you always have to wait for a good while before being called. Its just a pain in the butt.

Once they finally call you, you get your eyes quickly checked by a tech and then sit in the hall. Then another tech finally calls you again and you are seen for a few minutes. Your vision is checked and eyes are dilated if necessary. Then you go back and sit again. Finally you see an eye doctor for about five minutes.

I know they have to wait for your eyes to be dilated. But all the waits add up. I have never been out of there in less than 1.5 hours. And I never feel like I got individualized care while there.

My most recent visit was earlier this month. I was pretty peeved. I arrived on time and greeted by an uncaring receptionist. Then I went and sat down in the first waiting room for half an hour. I went to ask if they were running late as I had been waiting so long and their response was 'you are the next one to be called'. I asked if they always ran late and they just said 'you are the next one to be called'. I asked if they ever told patients when they checked in that they were running late and they said 'you are the next one to be called'.

I gave up and went back to the waiting room and said loudly something along the lines of they didn't seem to care if patients waited a long time. The woman next to me said quietly 'you always have to wait, they are double booked'. I said that's just rude.

So when I saw the first tech, I said something to her and she said she wasn't aware of any delays. Then when I saw the second tech, I asked her and she said she would speak to the office manager. Finally when I saw the doctor, I said something to him. He seemed surprised that waits were that long and said he would look into it.

As always, I review everything, especially things that annoy me. So I Yelped it and gave them 2 stars. Then I got a follow up email from them and a call from their operations person. She did ask me why I was upset and said she would look into it. She mentioned something about the eye doctor was concerned I had written an online review. I thought that was resolved.

Then yesterday I got a letter in the mail stating that I should look for a new ophthalmologist. So I updated my Yelp review and gave them 1 star.

I was ready to find a new eye doctor after my unpleasant last visit. And they are just forcing my hand in this. But I still do not think they are about their patients.

Am I supposed to be suffering?

I read stories all over the internet and in print about people who are suffering from, a victim of, or a survivor of some ailment I have. I do not consider myself to be suffering, a victim of, or a survivor of any damn thing. I am just living.

I do have a new ailment.... Oh joy. But its not that exciting to me. Its called... drum roll.... are  you ready.... well.... its.... dry eyes. See, its not exciting just like I said it wasn't and I probably blogged about it before. But its just another little pain in the ass thing in my life. A sign that my body continue to fall apart at an amazing rate. Dry eyes don't sound that bad but can lead to long term problems.... But they do not cause suffering or ailing or victimization.

And I get to get another medication with an advertising program - Restasis. This is the one with the perky ophthalmologist who is also a patient... Its right up there with a marketing budget probably the same amount as Lyrica which is single handedly increasing the worth of a couple companies by the amount comparable to the GDP of some countries...

The annual cost for Restasis at retail is $3800. Lyrica is a paltry $3000 a year. What kills me about Restasis is the ophthalmologist told me that Restasis comes in little single use vials which contain about 10 drops each and you are supposed to use one vial in the morning and put a drop in each eye and then toss it and use a second vial at the end of the day. Little plastic vials that need to go in recycling and I hope do not end up floating around in the oceans. The doctor said that I can use each vial for both morning and night so I can stretch it for twice as long. But seriously little plastic vials in this day and age? These could make me suffer itself.

Well even if I gave a new ailment, I don't feel like I'm ailing. But then I never feel like I'm ailing. I just don't. Ailing is a word out of a nineteenth century novel where the heroine is reclining after a stressful afternoon tea or childbirth.

I certainly am not surviving anything more than a boatload of doctor appointments as I have said many times before. I just keep adding to the list of doctor appointments.

But I clearly am not suffering. Never have and never will. Unless its a hangnail or a splinter. Or over annoyance over single use plastic vials.